GUARANTEE & RETURN
Is there a guarantee?
Yes, we guarantee our products for a period of two years. In case of damage, you will have the possibility to fill in this repair form
. You will then receive instructions for returning your bag.
Can I return this bag if I am not satisfied?
Yes, you have 30 days after receiving your bag to complete this return form. You will then receive instructions for returning your bag. As soon as we receive your bag, we will proceed with your refund.
PAYMENT & SHIPPING
What are the payment terms?
Our secure payment partners accept Visa, MasterCard and American Express.
Where can I buy your products?
For the launch, you will be able to order our products on the Kickstarter crowdfunding platform and benefit from a limited offer. In a few months, our bags will be available on our website and in camera stores.
We deliver all over the world. Within the European Union, benefit from free delivery. For the rest of the world, an extra 30€ includes delivery and payment of customs fees.
Is this bag really waterproof?
Yes, all our bags are designed to protect your equipment even in extreme conditions: torrential rainfalls, sandstorms or avalanches.
Indeed, we have chosen the Shadow Grip canvas which uses one of the most advanced coating technology composed of seven waterproof layers.
Do not fear water infiltration with the Water Border Zip (YKK). Laboratory and field tested, our bags do not need rain covers.
No, Shadow Grip is a coated canvas. The advantages of a coated canvas over leather are its lightness, weather and scratch resistance, flexibility, durability and ecological footprint. For the aesthetics, we have chosen a thick grain, reminiscent of the grip of iconic photo cases and a deep satin black finish.
How do you organise your gear in this bag?
You can store your cameras, lenses and accessories with great flexibility thanks to our Velvet Bento system. Indeed, the inside of our bags is organised around an empty volume that can be easily split with modular padded dividers. All the walls are made of high-density foam and also include two zipped pockets.
Which bag is best according to your gear?
- For a compact camera such as a Leica M10 with 2 lenses... we recommend the [COMPACT/180mm].
- For an DSLR like a Canon 5D Mark IV with 2 lenses... we recommend the [COMPACT/180mm].
- For 2 DSLRs such as a Canon EOS-1D X Mark III with 3-4 lenses and a 16’’ laptop we recommend the [MESSENGER/290mm].
How comfortable is this bag?
Our bags are designed to follow you over long periods of time and to carry heavy loads. Our Shoulder Comfort strap system features a soft and breathable cushioning surface.
How to be sure this bag will fit me ?
Our bags are designed for all body types. Indeed, compact dimensions and adjustable shoulder straps allow this versatility.
I have been mugged before, how does this bag reduce this risk?
With a camera bag that doesn't ressemble one, you won't attract the attention of pickpockets. In addition to this principle of discretion, our bags have a single zipper whose pullers can be brought against you. When you walk away from your bag, you can also secure it with a padlock.
How to take care of this bag?
For the exterior, a simple wipe with a damp cloth will be enough to remove all stains. Never use solvent. For the velvet interior, we recommend vacuuming and brushing.
To avoid premature wear and tear, please keep your bag away from direct sources of heat, such as radiators and car interiors in the summer.
How long does this bag last?
Several decades. We have chosen the same suppliers as those of major leather goods brands. Thus, we benefit from more than 50 years of hindsight on the resistance and durability of the materials and their artisanal manufacturing.
Beyond the relationship to photography and the duality of black and white, CONTRASTE symbolises the richness of a life full of varied adventures and eclectic experiences.
Our bags are 100% Made in Europe.
Designed in Paris, the materials are made in Italy and our leather goods workshops are located in Europe.